The Kulcha Kulture
The Kulcha Kulture is a brand owned and operated by Satti Hospitality Private Limited. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us through our website, outlets, delivery platforms, social media channels, or marketing campaigns.
1. Information We Collect
We may collect the following information:
Personal details such as name, phone number, email address, and delivery address
Order details including food preferences and transaction history
Payment related information processed securely through authorized third party payment gateways
Feedback, reviews, and responses to surveys or promotions
Technical data such as IP address, device information, and browsing behavior on our website
2. How We Use Your Information
Your information may be used to:
Process and fulfill food orders
Improve our menu, services, and customer experience
Communicate order updates, offers, and promotions
Respond to customer service requests and feedback
Analyze trends to enhance marketing and operational efficiency
Comply with applicable legal and regulatory requirements
3. Sharing of Information
We do not sell, trade, or rent your personal information.
Your data may be shared only with:
Delivery partners and payment service providers for order fulfillment
Marketing and analytics partners to improve our services
Government or legal authorities when required by law
All third parties are obligated to maintain appropriate confidentiality and security standards.
4. Data Security
Satti Hospitality Private Limited implements reasonable technical and organizational safeguards to protect your personal data against unauthorized access, misuse, loss, or alteration.
However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
Enhance website functionality and user experience
Analyze traffic and user interactions
Improve content and marketing effectiveness
You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
Access, correct, or update your personal information
Opt out of promotional communications
Request deletion of your data, subject to legal and regulatory obligations
Requests can be made using the contact details provided below.
7. Third Party Links
Our platforms may contain links to third party websites or applications. Satti Hospitality Private Limited is not responsible for the privacy practices or content of such external platforms.
8. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be effective immediately upon posting on our platforms.
9. Contact Information
For any questions or concerns regarding this Privacy Policy or your personal data, please contact:
Email: kulchakulture@gmail.com
Brand: The Kulcha Kulture
Company: Satti Hospitality Private Limited